However, the services segment is expected to witness highest growth rate during the forecast period. The need of queue management solutions in various verticals such as BFSI, healthcare and others is driving the growth of the solution segment. These players have adopted various strategies to increase their market penetration and strengthen their position in the Queue Management System Industry.īy offering, the solution segment dominated growth of the queue management system market share in 2021, and is expected to maintain its dominance in the upcoming years.
Ltd, AKIS Technologies, ATT Systems, Aurionpro solution ltd, AwebStar, Business Automation, Core Mobile, Hate2wait, JRNI, Lavi Industries, MaliaTec, QLess, Q-Matic, Qminder, Q-nomy, Qudini and SEDCO. Some of the major players in the market are Advantech Co. Region-wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA. By industry vertical, it is segregated into BFSI, healthcare and life science, retail & consumer goods, IT & telecom, travel & hospitality, energy & utilities, government and public sector and others. On the basis of enterprise size, the market is bifurcated into large enterprises and SMEs. On the basis of application, the market is segmented into reporting and analytics, real-time monitoring, appointment management, customer service, query handling, in-store management and others. On the basis of queue type, the market is segmented into structured queue, unstructured queue, kiosk queue and mobile queue. By mode, the market is fragmented into virtual queuing and non-virtual queuing. On the basis of deployment model, the market is segmented into on-premise and cloud.
#Queue management system providers professional
Further, professional services is fragmented into training and education, integration and deployment, and support and maintenance. By service, the market is segmented into professional services and managed services. On the basis of solutions, the market is segmented into hardware and software. On the basis of offering, the market is segmented into solution and services. The queue management system industry is segmented on the basis of offering, deployment model, enterprise size, mode, queue type, application, industry vertical, and region. The queue management system market is segmented into Offering, Deployment Model, Mode, Queue Type, Enterprise Size, Application and Industry Vertical.
On the other hand, many SMEs entering the market and providing advance solutions for queue management system is expected to create greater opportunities in the coming years.
However, high initial set-up cost of queue management systems restricted the market growth. In addition, increase on emphasis on customer service across major industry verticals have further boosted the queue management system market growth. Undoubtedly, need to manage customer traffic and customer movement to boost productivity has accelerated the need for queue management system globally. The queue management system market today has been influenced by several market drivers, restraints, and opportunities. The aim is to increase both the number of customers that can be served and customer satisfaction with the entire queue experience. Queue management system is an approach used to develop more efficient systems that can reduce customer waiting times or perceived waiting times for service. The COVID-19 has positively impacted Queue Management System Market due to rise in adoption of queue management systems in verticals such as healthcare and retail sector as it reduces waiting time and eliminate the dependency on staff availability during the COVID-19 period. The global queue management system market size was valued at $706 million in 2021, and is projected to reach $1.4 billion by 2031, growing at a CAGR of 7.2% from 2022 to 2031. Queue Management System Market Research, 2031
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